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Installation & Recycling Options

Add installation, disconnection or recycling to your order and we’ll take care of the appliance from the van to the socket.

Last updated 4 November 2026

We provide a range of installation and recycling services to make sure your appliance is delivered and set up to meet your needs. Our aim is to provide excellent service and clear communication at every stage of your order. Please read these terms carefully alongside our Delivery Information and sections 6 and 10 of our Terms & Conditions.

Add a service at any point before delivery

These services can be added when you select your appliance, or afterwards. If you miss the option during checkout, you can still add the relevant service before your delivery is confirmed — just give us a call.

Recycling services

We offer like-for-like recycling of your old appliance, collected at the same time as your delivery.

Before we arrive

Appliances must be fully disconnected, emptied and ready for collection. For large appliances (over 100kg, such as American-style fridge freezers or range cookers), please select the Large Appliance Recycling Service.

Standard Appliance Recycling

Excludes range cookers, American-style cooling and appliances over 100kg
£25

Large Appliance Recycling

Range cookers, American-style cooling and appliances over 100kg
£50

Packaging Recycling

We take away all the packaging your new appliance arrived in
£15

Installation services

We provide professional installation for a wide range of appliances.

Built-In Appliance Installation

Ovens, microwaves & electric hobs. Excludes gas, extractors & range cookers
£80

Freestanding Installation & Connection

Laundry, cooling, cooking & dishwashers. Excludes gas & American-style cooling
£60

Large Freestanding Installation

Range cookers, American cooling & appliances over 100kg. Excludes gas
£100

Cooling Door Re-Hinging

Freestanding cooling appliances, where applicable
£60

What’s included

  • Removal of packaging and transit bolts.
  • Levelling the appliance where possible.
  • Connection to existing water/electric supply (with a safe means of isolation).
  • Running a test programme to check basic functionality.

Important notes

What we don’t do

We do not carry out carpentry, plumbing or electrical alterations, or any gas work. We do not install, connect or disconnect gas appliances — including gas and dual-fuel cookers, range cookers and gas hobs. These must be fitted by a Gas Safe registered engineer; we can still deliver them, and take your old appliance away for recycling once it has been disconnected.

Installation may be refused if connections are unsafe, inaccessible or unsuitable — a suitable connection means an existing, working supply of the right type within reach of the appliance, with a safe means of isolation. If we attend and can’t install because the connections or access don’t meet this, we may keep a reasonable amount of the service charge for the visit and refund the rest. If the failure was ours, we refund the service in full.

For full details, please see section 10 (Services) in our Terms & Conditions.

Service areas

Our installation and recycling services are available in Kent, London, Essex and the Home Counties. This table is the definitive list — every other page points here:

Region Postcodes covered
Kent, London, Essex All standard postcodes in these regions
Home Counties, South and West of England CO, CB, AL, OX, BN, PO, CM, RG, RH, GU, SG, HP, SL, LU, SO, MK, BA, BS, SP, GL

Need help?

If you need advice or clarification before booking:

Add installation or recycling to your order

Pick the service that matches your appliance when you add it to the basket — or call us and we’ll add it for you.

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